Order Notifications on WhatsApp for WooCommerce 1.3.2

Order Notifications on WhatsApp for WooCommerce

Send instant order updates directly on WhatsApp

Order Notifications on WhatsApp for WooCommerce lets you send order updates straight to your customers’ and store admin’s WhatsApp numbers using the official WhatsApp Cloud API. Instead of relying only on email or SMS, you can deliver real-time notifications where customers are most active, reducing missed messages and improving post-purchase communication.

Real-time Order Notifications On WhatsApp

Keep customers and admins informed at every stage

Configure automatic WhatsApp notifications for key order events such as new orders, pending payments, orders on hold, processing, shipped and completed statuses. Both the customer and the store admin can receive these updates, so no one needs to constantly refresh email or the Orders page to see what’s happening with a purchase.

Because the plugin uses the official WhatsApp Cloud API, there is no need for additional third-party services, which helps keep your setup simpler and more reliable.

Custom message templates

Control what each notification says

From the plugin dashboard you can create and manage WhatsApp message templates for different order statuses. Define the header, body and footer content and include dynamic order data so each message feels relevant and professional.

You can assign different templates to different order events, allowing you to tailor the wording for order confirmations, shipment notices, completion messages and more.

Send WhatsApp messages from the order screen

Respond quickly to customer questions

In addition to automated notifications, the plugin lets admins send WhatsApp messages directly from the order edit screen. This makes it easy to clarify details, answer questions or provide manual updates for specific orders without switching tools.

Opt-in control and status triggers

Respect customer preferences while staying connected

You can enable an opt-in checkbox on the checkout page so customers can choose whether to receive WhatsApp order notifications. Inside the settings, you decide which order statuses will trigger WhatsApp messages and which template each status should use, giving you full control over the flow of communication.

Click to Chat button

Offer a direct WhatsApp contact point on your site

Optionally, you can enable a floating “Click to Chat” WhatsApp button on your store. When visitors click it, they are taken directly to a WhatsApp chat with your store’s number, pre-filled with a greeting message that you define. This provides an easy way for customers to ask product or order questions before or after purchase.

Improve your order communication workflow

No more missed orders or slow email replies

Order Notifications on WhatsApp for WooCommerce helps you reduce missed notifications, improve response times and keep customers informed throughout their order journey. By using WhatsApp as the main channel for order updates, you make communication simpler and more convenient for both your customers and your team.